UDOT

News & Alerts:

UDOT has received widespread reports of a text message ‘smishing’ scam, with individuals receiving texts that claim they owe an immediate payment to the department.

UDOT does not send text messages requesting toll payments.

If you have received one of these text messages – DO NOT CLICK THE LINKS!

This scam involves individuals receiving a text claiming they urgently owe money for unpaid tolls. These texts direct individuals to click a link to resolve a fake unpaid toll.

This scam has now been seen widely in Utah; individuals are receiving messages instructing the recipient to pay an unpaid toll or face fines. These texts are not from UDOT. Do not click any links in these texts. If any recipient has mistakenly provided payment, please contact your credit card company or bank immediately.

UDOT does not send text messages requesting payment of tolls. Express Pass customers can visit https://www.expresspass.utah.gov/ or call 855-813-9127 for any questions regarding your account.

You can report scams and suspicious communications to the Federal Trade Commission at https://reportfraud.ftc.gov/#/?orgcode=UTDOT.

See News & Alerts for more information.

Looking to manage your Express Pass account?

Please visit https://www.expresspass.utah.gov/ or call our customer service center toll-free at 855-813-9127 for assistance in setting up or managing an Express Pass account.

Looking to pay a toll after using the lane?

Please note that UDOT’s system does not automatically send bills in the mail for the use of the Express Lanes; users wishing to use the Express Lane as a toll lane must sign up for and receive an Express Pass first.

Use of the lane without a transponder set to TOLL mode or without meeting occupancy requirements is illegal, and is subject to citation by the Utah Highway Patrol.